POLICIES
Mike Rosman RV Sales

Disclaimer

Product information and photography on the Mike Rosman RV Sales Web Site are as accurate as possible at the time of publication.

Due to the variance in colour monitors and computers, the colours and finishes shown may appear different from actual materials. Some features, floor plans, and specifications are subject to change without notice.

Specifications and dimensions are as supplied by the Manufacturer and are approximate. Some accessories shown in photographs are not included in purchase price.

Some of the items that you will see in the photographs have been placed in the recreational vehicles for decorative display purposes only and are not included with the units.

During our sales, all products are drastically reduced to the bare minimum! The MSRP pricing or regular pricing and the sale prices are clearly posted in every unit. Our recreational vehicles on sale represent some of the best built products in RV industry. When the listed units are sold, the units or discounts cannot be duplicated. You may submit purchase requests or general questions here or call us for immediate consideration.

We recommend that you always check with our sales department to confirm the latest specifications, features and options. Thank you!


Privacy Policy

Your privacy is important to Mike Rosman RV Sales (referred to as "we" or "us" in this policy) and the purpose of this policy is to tell you what personal information we collect about you, how we use it, whether we disclose it to anybody else, how long we keep it, and how you can request access to your personal information or obtain more information about Mike Rosman RV Sales privacy policies.

Personal Information

Personal information means any information about you except your name, business title, business address, business e-mail address, business telephone number or business facsimile number. It also does not include your home address and telephone number if these are published in a telephone or other directory.

Accountability

We are responsible for the personal information under our control and we have designated Nela Biggs who is responsible for our compliance with this policy and with privacy legislation. If you wish to contact Nela Biggs, you can do one of the following:

by telephone 250-545-1611
by facsimile 250-545-6932
by e-mail sales@rosmanrv.com
by mail 6395 Highway 97, Vernon, BC, V1B 3R4

What Personal Information do we collect?

When you purchase a vehicle from us, or when you have us service or repair a vehicle or if you finance the purchase of a vehicle through us or purchase other products or services from or through us or if you participate in one of our surveys, contests or promotions, or if you test drive one of our vehicles or contact our dealership staff, we may collect some or all of the following personal information:

- your name, address and telephone number
- e-mail address and facsimile number
- your occupation
- information about your driving habits
(such as preferred size, color, type of vehicle, kilometers driven annually, etc.)
- information about your existing vehicle(s) and any trade-in
- details of your vehicle and its service history
- your driver's license number
- the name of your insurance company and agent
- your insurance policy number and details about your insurance coverage
- similar information about other members of your family
- your language preference
- your date of birth and/or the date of birth of other members of your family
- your social insurance number and/or the social insurance number of other members of your family
- financial and credit information about you and/or other members of your family
(specific information is set out in the application for credit forms)
- the principle amount of your loan, interest and repayment schedule
- health information if you are applying for life, health, disability or accidental insurance
- the amount of any life, health, disability or accidental insurance and details of that insurance

Provision of your Social Insurance Number is optional. However, you should be aware that most Credit Reporting Agencies use the Social Insurance Number as a unique identifier to ensure proper identification when conducting credit reviews and preparing credit reports. If you do not wish to provide your Social Insurance Number, our ability to obtain a timely and accurate credit report may be affected.

The security of your Personal Information is important to us.

Your personal information is used by us for the purposes identified below and access to your personal information is limited to those employees of Mike Rosman RV Sales who need to have access to it.

How do we use your Personal Information?

Your personal information may be used by us to provide products and services to you such as: to obtain a license for your vehicle, to obtain a credit report if you are financing your vehicle, to obtain appropriate financing of your vehicle for you, to provide you with a reminder that your vehicle requires servicing and to provide you with updates and information regarding products and services that we have to offer and which we think will be of interest to you.

Sometimes we have to share your Personal Information with others.

We do not sell your personal information to third parties. We may share some or all of your personal information with third parties such as the manufacturer of your vehicle and its related companies, the providers of products or services relating to your vehicle, credit reporting agencies, financial institutions or financing companies, your insurance agent or company and companies which provide or insure warranties relating to your vehicle. We may also disclose your personal information where we are required or permitted by law to do so.


How long do we keep your Personal Information?

We retain your personal information as long as we believe that you are still the owner of the vehicle. If the information relates to the financing of the vehicle, we retain personal information relating to the financing arrangements as long as those arrangements are in place. If the information relates to the service or repair of your vehicle we retain the personal information for as long as is reasonably necessary to address any issues arising from the service or repair of the vehicle or as may be required by law. If there are legal requirements relating to the period of time which we must retain your personal information, we comply with those requirements.

What can you do if you want to limit the use to which we put your Personal Information?

Most of the personal information which we collect is necessary for us to sell you your vehicle, to provide products and services related to the vehicle, assist you in the financing of your vehicle or to provide service to your vehicle and we cannot do this without that personal information. Similarly, we must disclose your personal information as described above in order to sell you the vehicle, to provide products and services related to the vehicle, assist you in arrangements for financing or to provide servicing to your vehicle. If you do not want us to use or disclose your personal information in a particular way, please contact Nela Biggs as described above and we will be pleased to discuss with you how we can limit collection, use or disclosure of your personal information.

You can request access to your Personal Information.

You have the right to access the personal information which we have about you and to request that personal information which you believe to be inaccurate be corrected. If you wish to access your personal information you should contact Nela Biggs who will be pleased to assist you.

Questions? Concerns?

If you have any questions or concerns about this Privacy Policy or about the collection, use and disclosure of your personal information by Mike Rosman RV Sales please contact Nela Biggs as set out at the beginning of this policy and we will try to address your concerns.

Here at Mike Rosman RV Sales we pride ourselves in offering you the best in Recreation Sales, Service and RV Parts. North America's top in sales for the Canadian made bigfoot truck campers, trailers and class c motor homes. We take ANYTHING on TRADE so our Used RV Lot just keeps getting more exciting every day. Check out our line of Coachmen Adrenaline Blast trailers, Coachmen Captiva trailers and Coachmen Northern Spirit trailers. Our clients from throughout Canada and the USA have also enjoyed our other Canadian made quality product - the Citation Corsair campers, 5th wheels, travel trailers. On our site you will find information on RV Servicing, and how to order RV Parts on-line. If you are not sure where to begin start with our handy linked Mike Rosman Sales RV Sitemap and begin your tour! You can contact us via email, call on our local Vernon BC number or our toll free phone numbers. All of our staff know the value of good service and they are ready to make your shopping experience a good one. We treasure the loyalty of our customers and stand by what we sell and service. Whether you are thinking of purchasing a new or used recreational vehicle - you will soon discover that you are always at home in a Mike Rosman RV! Of special interest to our US Customers "Canadian Made" Bigfoot and Corsair truck campers, motorhomes, 5th wheels and trailers are available to the USA and may be duty and tax free! Check with our sales department. Cruise through out new and pre-owned RV lot and view our large inventory of trailers, 5th wheels, campers, tent-trailers, class c and class a motor homes as well as cars and trucks with lots of colour pictures for you to view. Watch for our special deals on brand new Travelaire, Layton trailers, Raptor trailers, Coachmen trailers and the Tango trailer and 5th wheel product line. On our New RV page you'll find Northwood manufacture products like Nash trailers and Arctic Fox trailers and 5th wheels, Bigfoot RV's; Bigfoot motor homes and Bigfoot trailers and campers, Maverick Class C motor homes and Corsair Citations as well. We have more used trailers, campers and motorhomes arriving daily so if you don't find what you want today please let us know or bookmark our site and check back regularly. You will find tent-trailers in our "other" section under "Preowned RVs " along with Class B, camperized Vans and more unusual trade in vehicles. We take "anything" on trade and have had some unusual trade in deals so do bring in your boat, or camper or RV or even your chickens and cows and tractors and carriages or give us a call to discuss your trade. Mike Rosman Vernon RV Sales Camper, trailer & motorhome sales We take anything in trade for your RV!