Customer Ratings

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    OCTOBER 22

    "Excellent service and very knowleable staff."

    Andree and David Maxwell picking up their new 2018 Arctic Fox 22G and they can’t wait for the new camping season to start

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    MARCH 7

    "We were very happy with the service we received. Jeff was great to work with and kept us in the loop while waiting for our trailer. Jeff was easy to reach and answered all our calls to him. Some minor changes were taken care of promptly. Nothing seemed to be too much trouble. Adam did a great job of the walk-through explaining everything thoroughly and answering any of our questions. Adam also advised us to some other options that we could add on which we agreed to and they were also done very promptly. Based on our dealings with this company, we would give them a 5 star rating. Great job to all the staff!"

    What Sandy and Willi had to say about picking up their new 2018 Arctic Fox 25Y

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    MARCH 14

    "Mike Makin and the Rosman Team made the decision to go with them easy. We live on Vancouver Island and purchasing our new Bigfoot Trailer in early February meant bringing the unit home from Vernon in winter conditions, a major commitment on our part and not having previously dealt with Rosman RV there were a lot of unknowns. I will just say, "It was worth the trip and I would do it again in a heartbeat!". Mike had the purchase completely organized for my arrival and the service team made sure my truck was setup perfectly to pull the trailer home (through heavy icing and snow on the Coquihalla). It went so smoothly that I was able to leave Vancouver Island on the 5:15 am Ferry, travel to Vernon, complete the purchase and orientation, travel back through a snow storm and catch the 10:45 pm ferry home pulling the trailer. The orientation on my unit by the service staff was very thorough, not rushed at all (approx 2 hours) and second to none. A couple of minor items have come up since I brought the trailer home and again the staff at Rosman and Bigfoot have immediately dealt with them. All I can say is "Buy From These People" , if your experience is even remotely close to mine you won't regret it. Thank you Rosman"

    Stephen on picking up his new Bigfoot travel trailer

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    JUNE 12

    "We found the staff very friendly, knowledgable, and professional. We had a very enjoyable experience and would definitely recommend your dealership to friends and family."

    Robert and Jane after taking delivery of their new 2018 Freedom Express Travel Trailer!

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    JUNE 15

    "They accommodated us very well, as we are from out of town. We had a great experience dealing with them, Would happily recommend them."

    Rick and Carolyn after picking up their 24M Nash Travel Trailer! Ready for the road!

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    APRIL 11

    "The service you receive is top notch from every department! It was an absolute pleasure to deal with this company! They are very knowledgeable and helpful!."

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    AUGUST 22

    "We were very happy with the service we received when we purchased a trailer here. We made the purchase through John who was knowledgeable and spent a lot of time answering our many questions. We took quite some time to make a decision and he was very patient. We never felt pressured which we really appreciated. When we went to actually pick up the unit the entire staff was helpful. Adam the technician took a great deal of time to be sure we were familiar with the trailer. Selena, in the business office was very clear in explaining all of our options surrounding financing and warranty. Overall it was a very good experience. Thank you."

    Mario and Vickie picking up their new Fox Mountain travel trailer!

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    APRIL 25

    "We did our research and decided Wolf Pup was big enough for the 2 of us. The walk around queen bed Was the main features we were looking for. The service we received was above and beyond, Thank you for your entire service."

    Keith & Maggie.

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    AUGUST 3

    "Special thanks to Mike (sales) and Torrey (tech) for making our purchase a positive experience."

    Lou and Pam Davis taking delivery of their RVCare Recommended Northern Spirit 2963BH Travel Trailer!

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    MAY 16

    "Awesome team at Rosman Rv. Very happy with our new purchase. Thank you!"

    Keith and Sandi after picking up their new Grey Wolf 22RD!

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    JUNE 7

    "We were treated very well. No surprises with any part of the purchase, which is important to us. The staff were friendly and very efficient - nice people! We really appreciated John’s efforts to streamline our day, as we travelled from out of town. Thanks again."

    John and Wendy Knapik after picking up their new Wolfpup Travel Trailer.

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    JULY 3

    "Customer service was excellent/quality of work, excellent/price was great. Salesman was very good with us. We would recommend Mike Rosman RV to anyone. Unit pulls great behind our truck. It was a good day, thanks everyone!"

    Gordon and Carol after picking up their new 2018 Cherokee 264L Travel Trailer.

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    November 13

    "Throughout the process of purchasing our third trailer from Rosman RV, a 2018 Freedom Express 320BHDSLE, we were so appreciative of the professional, courteous attention to detail and customer service. Mike Making made the whole process go smoothly and we were thoroughly impressed with the service we received from the sales team, the finance team and the service team. This level of customer service is what makes Rosman RV stand out from their competitors. We recommend anyone considering an rv trailer purchase to head on down to Rosman RV."

    Eric picking up his new travel trailer, ready for camping with the family!

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    SEPTEMBER 12

    "Very thorough walk thru when it was time to pick up the trailer. Everyone was really friendly, helpful & knowledgeable. I would definitely recommend purchasing a trailer here."

    Elayna after picking up her Jayco X19H travel trailer! Happy Camping!

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    MAY 9

    "Jeff was great to deal with, went above and beyond for me. Made me feel like his only customer that day. I will never shop anywhere else for my RV needs. Thanks for the a great experience!"

    Darcy picking up his new 2018 Freedom Express Pilot 19FBS trailer.

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    NOVEMBER 5

    "Eli was knowledgeable, not pushy, and was there to answer all our questions about the trailer and trading in our trailer from Alberta. Torrey, the technician who gave us the final walk-through, was excellent and also very knowledgeable. Everyone we dealt with at the dealership was more than helpful and seemed trustworthy which made our purchase more enjoyable."

    Bob and Dianne after picking up their new Bigfoot 21FB travel trailer!

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    MAY 30

    "Good group of people to deal with. Sales, finance and service were all great. The 'show and tell' process with the service tech was excellent. We are looking forward to the first adventure with our new rig."

    Andy picking up his new 2018 Grey Wolf 22RR toy hauler!

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    JULY 13

    "Friendly and helpful. Mike Making in sales was great to deal with."

    Allan and Claire after picking up their bran new 2018 Bigfoot Travel Trailer, custom-built to meet their recreational needs.

  • I just wanted let you know what great service we received from Therron and the service department on the two issues that we had with our trailer.

    When you told us your service doesn’t stop when we leave the lot. You were ABSOLUTELY RIGHT!

    THANK YOU SO MUCH!

    Morris and Sandra de Vries

  • Over many years, we have owned many types of RVs. We purchased these rigs from Salmon Arm to Kelowna. In all of this time, we ran into various problems that needed repairs and weren't mentioned in the purchasing process. Through it all, we had a constant supporter in the business and this is rare.

    This gentleman fixed, advised and supported us throughout our RV experiences. This gentleman is an unsung hero and we wish to recognize his dedication to not only customer service, but two old gals having a learning circle in RVing.

    Thank you Mike Rosman for having our backs over the years and thanks to your crew as well.

    Elinor Turrill and Jean Latval

  • Good Morning
    On behalf of Vivienne and myself I would like to pass on my thanks to you and your staff in the way both Vivienne and myself were treated during or purchase. Your staff was very helpful with our questions and we believe all of you went above and beyond when it came to our purchase .Everyone from Gary, Devin Mike and Mike were friendly and went the extra mile in our opinion .Thanks again for making our purchase at Mike Roman RV a great experience. Thanks.

    Albert Oliveira

  • Good day to all.
    Thanks to all regarding our purchase of the 2015 Catalina. Our time spent with all of you that helped out was just like old times, "Great". John as always a tenacious can do person with great hands on experience. Thanks Gary for informative and helpful details on extended warranties and RV care program, all good stuff. Adam provided a professional job of explaining the details of the trailer top to bottom. Well done. Condition of the RV on delivery was good thank you to the persons involved with that. BTW ...The awning did have spots on it underneath that I was able to get out. Thanks to Mike for spending time with us in between the sale and delivery process. Capri person Mari did a great job ... Wait time could have been lessened ....to bring in another insurance person as people ahead of us. Always a good time catching up during busy schedules. Parts and Service... Kerry and Bruce Theron are caring and looked after us very well.
    Thank you! On survey we would rate our experience a ten.

    Doug and Dee

  • We bought a 36 ft. used Motorhome last summer from Rosman RV. We would definitely recommend Rosman to anyone looking for an RV . They were courteous and addressed any issues we had. In our experience they are the best dealership in the Okanagan. We wouldn't hesitate to buy another unit from them.

    Jeanette and Rik Christiansen

  • Hi Mike Making, thank you for everything you did for us and all the extra efforts to make it work.

    The trailer handles perfectly in rough road as well in hi speeds. Its a great design. The instruction hour with your shop Foreman was much appreciated and he did an exceptional and professional job.

    Please say thank you to him . Thank you all at Mike Rosman RV Sales for the professional Sale.

    Edwin and Anni Klassen

  • In 2007 we were in the market to buy a new travel trailer. We remember searching different sites and saw Mike Rosman RV and chose them, even though we live 10 hours away and had to do everything by phone. We are so glad we did!!! We called and spoke to John, who we now affectionately call Part-time John and dealt on an Arctic Fox sight unseen and what I like to call "a handshake". We never regretted that move. Since then, we purchased a boat and needed to go into a motor home. Without hesitation, we called Part-time John and had him look out for one. One week later we dealt on one, sight unseen, only pictures, and again, "a handshake". We have to add, they took our travel trailer, sight unseen, as a trade in with the price agreed upon We felt totally at ease doing it this way. The few things that we have found amiss with the motor home, they have stepped up to the plate and fixed them. They go above and beyond to make sure you are satisfied. They even went out of their way to meet us half way to pick up the Motor home. We have no doubt that we will buy through them again and recommend them to everyone. We can't say enough good about this dealership and all the staff, they are wonderful.

    Norm & Jenny LeBlanc

  • We are in the process of moving to Courtenay and we wish to express our appreciation for your excellent service. Since year 2000 we have bought from you one camper, one travel trailer and two motor homes. Problems big and small showed up on all of them but Rosman RV corrected them all to our satisfaction. We hope we can find a RV dealer in the Courtenay area with the same high standers as Rosman RV. Thank you all

    Ed & Moira

  • Hi John, just wanted to thank you for making our purchase of our new Travel Trailer so easy!. Our friends from Swan Lake Motors next door recommended you guys. We absolutely love our new trailer and hope to create many years of memories for our Twins. You and Gary made everything so easy. From having all the paperwork ready when we arrived to save us time to getting everything hooked up and ready to go for our trek back to Grand Forks. Once again thanks to everyone there, you all made it a very simple process. PS, thanks for having the floor plan that we have been looking for for over year!!

    Rob & Tamara Ogloff, Grand Forks BC

  • We are extremely pleased with the service we have received at Rosman's RV Sales. Everyone with whom we had contact was professional, courteous, and helpful. We would definitely recommend this business to anyone looking to buy an RV.

    Lorne Cusator
    P.S. If there is a star rating, we would give it a 5 out of 5.

  • Driving past your lot we noticed a 5th Wheel that caught our attention. Upon closer inspection we were thrilled to discover it met what was on our wish list! We had anticipated the exchange of cash for 5th Wheel. What we had not anticipated was the Above Our Expectations SERVICE!

    We were shown how everything worked, inside and out. We were provided with confidence that our hitch and truck were adequate for towing. Weight distribution became food for thought! We received a free starter package of necessities and discounts at the Store. All our immediate questions were answered with the assurance that any further questions were welcomed. There were other things that, we hope you will discover for yourself, which made us realize - THEIR SERVICE WAS TRULY OVER THE TOP!

    We felt SO CARED FOR that Thank You to ALL the staff is hardly adequate for how we felt as we started our New Adventure!

    Ron & Barb Nadrozny

  • What brought us to the dealership is good sales and service. The staff has been friendly, accommodating, honest and helpful over the years .

    Ken and Lynn, Vernon BC

  • We worked with Heather LaDuke throughout our several visits before choosing our toy hauler, and found her to be knowledgeable, pleasant and very helpful. She and other staff members made our purchase an enjoyable experience.

    Doug and Dorothy Campbell

  • Impressed with the preparedness of every staff member to go the extra mile

    Jake and Styn Hoekstra

  • Having recently purchased our second new Nash trailer from Mike Rosman RV, we were again totally pleased with their customer advice and service. Jeff Rosman made our purchase a smooth and positive experience. The service shop did a fantastic job of preparing our new trailer and explaining how everything works. They simply are the best when it comes to anything RV!

    Bob & Diane Read

  • After many years of RVing, we started our search earlier this year for something different – an RV we could convert to a “cabin” to leave on the beach in Mexico. Thinking of price and value, we searched the western US states and down into Arizona and Texas. We knew precisely what we were looking for. What a surprise when we found an exact fit right at home at Mike Rosman RV. A 1998 Holiday Rambler. Not only did Mike give us a very excellent price, he also assisted with advice and assistance on the many reno’s that we wanted.

    Switch out the refrigerator to a home model and sell our used RV fridge; new and varied LED lights; new vinyl flooring; painting; new counters, sinks and faucets; some new cabinetry and sound system; etc. etc. Mike and his wonderful technical crew were very patient to let us hang around the shop so we could do some work ourselves to save on costs and were always helpful with advice and specialized work for items beyond our expertise.

    Now we are setup in Mexico. We could not have accomplished our goal without the capable and helpful assistance of the technical crew at Mike Rosman RV and not to forget the patience and knowledge of the parts department crew as we crawled through catalogues looking for stuff. The years of experience of everybody at Mike Rosman RV certainly shows and I would highly recommend Mike Rosman RV to anybody who is looking to purchase an RV or having some work done on their rig. And Mike, as very special thanks to you for orchestrating the whole endeavor. Muchas gracias!

    Alan and Lynda

     

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  • Mike Making, thank you very much for you immediate response. You are really a great support - we never had such a great service from a dealer (car or camper) before.

    Sigi

  • If you are thinking of buying an RV or having your present RV serviced, I recommend you contact Mike Rosman RV in Vernon, BC. I bought a 2006 20' RV recently and can say that I have never had such fabulous service. The RV was priced reasonably and serviced prior to buying. I had a good orientation to the workings of the RV. After a trip to Calgary from Salmon Arm, some paint lifted from the hood. Mike Rosman picked up my RV and took it to Vernon where the hood was painted at less than half of the price that I was quoted locally. I wanted a TV installed. They picked up the TV for me rather than my having to drive to Vernon. They delivered the RV back to me. I will tell my friends about Mike Rosman RV's and go to them for all future servicing needs.

    Nan McAdam

  • We are writing to thank all at Rosman RV for the excellent service and repair on our 5th wheel trailer. However, our appreciation goes well beyond your work.........the warm and personal treatment we received is something you see very little of these days. A very special thank you to Therron and Jacquelyn, they took all the stress and worries off our shoulders, and kept us informed and up to date on the repairs.
    To all the Rosman Staff that we have met over the years.........You are to be commended for your personal interest, your caring, and always wanting to make the Camper Happy!!

    Many, Many Thanks!! Jim & Gail Summerfelt

  • We are pleased to have been customers of Mike Rosman RV Sales since year 2000. The purchase of the motor home was the third RV purchased from you. We have been pleased with your products, competitive pricing and your commitment to satisfy the customer. Thank you Jeff for your dedication to obtain a price on the motor home that was satisfactory for us.
    We would certainly refer Mike Rosman RV Sales to anyone that would be in the market for an RV.

    Ed J

  • Hello Mike and staff,
    We want to thank you so much for the excellent service we received from you when buying our Triple E motor home. We would especially like to thank Jeff in Sales, John for thoroughly going over the RV with us, and Gary in Finance. Your company provided outstanding care and attention and we would definitely buy from you again. We have recommended you to a number of our friends. We’ve had good times with it this summer in the Yukon and Haines, Alaska and are planning more trips in the future.

    Thanks again, Albert and Betsy Stinson

  • Mike,
    We have safely arrived in Surrey with the beautiful travel trailer. The trip was long through the Fraser Canyon, and rather interesting due to rain, snow, fog, and massive traffic (all the trucks seem to have avoided the Coquihalla). The Bigfoot tows like a dream - much superior to our xxxxxxx and yyyyyy travel trailers. It rests now in our yard, unhooked in order that I can modify the hitch to the proper height.

    The trailer is a beauty! Grant Bilodeau and his men at the Bigfoot factory outdid themselves. Everything is perfect. The care and preparation by you, Josh and the rest of Rosman RV was outstanding. We might be broke now, but we are very happy.

    Kind regards, Siegfried F. Stiemer

  • Good day Rick
    Just wanted to drop you a note and let you all know how impressed Jan and I were with the way we were treated as customers and couldn’t be happier the way things turned out. The Westport is in place and looking forward to settling in. Thank you to all the staff and we will recommend you highly.
    Thanks again,



    Gord Setka

  • Dear Mike
    We would like to take this opportunity to comment on our recent experience, with your staff and dealership, when we purchased a 2005 Itasca Suncruiser motorhome.
    We have owned numerous RV's before but never a motorhome so no doubt we had many questions about this mode of travel and various operating procedures. We found that everyone was very helpful and they found out the necessary information requested with respect to this particular unit or motor homing in general. It did not matter whether the staff member was directly involved with the sale of the unit or not, they just volunteered their knowledge if asked a question. No question seemed unreasonable or trivial to them.

    When considering the purchase we felt that we were not pressured into making a decision and were given ample time to mull things over. Jean was very pleased that she was given the opportunity to tour the unit and ask questions on on one with John without me present.

    When it was time for us to take delivery of the unit we were well informed and instructed on the operation of the various components of the unit. If Kevin was uncertain of how a system operated he did not hessite to contact one of the other technicians to find the correct answer. All the technicians were very forthcoming with any information and tips they had to assist us in an easy operation of the unit. Your service manager was never very far away from what was happening and we felt that this was comforting and not intimidating.

    The transfer of ownership of the product and all necessary paper work was handled very efficiently and we were given all the necessary information in a timely manner.

    In closing we would like to congratulate the ownership and senior management of Mike Rosman RV Sales on a job well done. You have assembled a superb team of professionals who are willing to go above and beyond to make sure their customers are well informed and educated on the product that they have purchased. We feel that it is like "coming home" when we attend your place of business.

    Don and Jean Miskiman

  • Many thanks to the great team of professionals who helped us with our purchase of a Nash 23D. John Boumeester for his product knowledge, helpful advice, and non pressure approach ; Gary Clark for advice and a thorough explanation of warranties; Melisa (Insurance) for her tact, humour and lightning efficiency and lastly Kevin for great pre delivery instruction on how everything works on both the trailer and truck. We knew right away we were in great hands. Hope to see you down the road!!!



    Bob & Diane Read

  • To the staff at Rosman RV,

    It was a pleasure and rewarding experience to purchase our Arctic Fox fifth wheel from Rosman Rv , your honesty and integrity goes far beyond any other RV dealership that my wife and I have visited. You made sure we had the proper vehicle to tow the RV we were looking for which is extremely important. The staff was very friendly and knowledgeable, and if the staff couldn’t answer any question they would find the correct answer in a timely manner. Warranty issues were not a hassle, and were taken care of right away or as soon as parts came in and work was done properly. We would highly recommend your dealership for any RV purchase as we have confidence you will always there giving EXCELLENT CUSTOMER SERVICE in a professional manner. We are very pleased with our purchase and are looking forward to many years of travelling with it.



    Jack & Alvina MacMurray

  • I wanted to commend both the attention to service quality to Jason and the support to making this happen by Grant.

    We recently purchased a brand new Bigfoot camper and a few adjustments needed to be made. Jason listened to all of our concerns, personally made the changes and then followed up to ensure we were happy with every single adjustment. Jason also took it upon himself to outfit the camper to meet a disability retrofit without even a hesitation.

    The difference that we tested to the maximum at Bigfoot is the attention to detail, Bigfoot management actually listening to the user, the management and staff pride in the handmade workmanship in all their campers. If you can ever visit the plant you can see many the people working with their hands on every unit created.

    Both Jason and Grant also listened to user suggestions to improve new units to make this solid Canadian handmade product even tougher. We bought this unit because it can be used in the Canadian north and look forward to testing it out in the northern elements.

    Please also thank, your great new addition to your sales staff Jeff, who not only was very professional during the sale however followed up after to see what adjustments needed to be made and then followed up after adjustments were made. Also, to Therien who worked with Bigfoot to help us and did with professionalism and a great sense of humour. Both are great people to work with.



    Thank you Grant and Jason from the toughest Canadian customers



    CJ

  • We are very happy with out Tango trailer and the service you have given. We would definitely buy from you again!



    Shelley Klassen, Revelstoke BC

  • Davida and I would like to thank the Sales and Service staff at Mike Rosman RV Sales for making the purchase of our 2012 Nash 23D one of the most pleasurable experiences. We absolutely love our trailer. This was not our first purchase of an RV but we could not have asked for a better experience. We came in because we had heard of the quality of the Nash trailers and had heard of Mike Rosman RV Sales reputation for quality service. Our salesman Mike Making was very knowledgeable about the product and showed us the features and benefits of the Nash 23D. Mike was very helpful and guided us through the whole purchase procedure from financing to the delivery process to arranging for the insurance on our trailer. When the qualified technician had finished the show and tell on our new Nash 23D I felt that Davida would be quite capable and comfortable to take the trailer to the campsite and completely set it up on her own something she had not been comfortable doing with the other RVs we had purchased. Mike Rosman RV Sales has continued to stay in touch with us since our purchase to make sure we have been satisfied with our purchase. The parts department at Mike Rosman RV Sales is phenomenal they have every accessory imaginable to make your camping adventure most enjoyable. We do not hesitate in recommending Mike Rosman RV Sales to any of our friends or family that are looking to be treated fairly and honestly when they are looking for a quality new or used trailer.



    Ken and Davida Juker from Lake Country (Winfield)

  • Hi. This is our third time that we purchased a RV from Rosmans. Our second Arctic Fox 5th. wheel. We are very happy with it. All the Service People were very good. Any Questions we had was answered by Pros. We highly recommend this Dealer.
    Yours truly ,



    Ed & Rita Jolley

  • I have been travelling in my Bigfoot 10 out of the last 12 months . I had my unit serviced before my recent trip to Newfoundland at your dealership. I am a happy camper and love my Bigfoot. Leaving in October for six more months! Like Willie Nelson says “On the road again!”



    Brian MacDonald

  • Thank you all for the wonderful service while purchasing our trailer. Everyone was so friendly and helpful. Our time line was very short, only a matter of hours, but with all the great support of everyone at Mike Rosman RV they were able to get us up and going and on our way home.
    You are the best, thanks again.



    D & K Kalesnikoff

  • We recently purchased our first "New" RV, a 2012 Nash 17K from Rosman RV. John Bowmeester was extremely helpful and knowledgeable. He took the time to share his knowledge and experience to make sure we got the right trailer and understood every aspect of how to use and maintain our new trailer. Nellie and I would like to thank the entire team at Rosman Rv for making this a rewarding experience. The sales, finance, insurance and delivery personal were great. They installed a Brake controller and set up the equalizer hitch so that we could drive our new trailer home that day. We were shown how every aspect of the trailer functioned as well as how to maintain it. John's honesty and integrity were greatly appreciated. Thanks John!!



    Nellie and Andrew

  • I was so pleased with the way you handled our transaction when we purchased our motor home from your firm this summer. Your salesman, John was friendly; courteous; knowledgeable and most important of all, exerted no pressure to make a quick decision. He laid out the options and management made it possible to give my husband a few days to travel to Vernon to check the unit, as we do not live in area. When completing the transaction we were treated with respect and felt that staff answered all our questions and made us feel secure in our purchase. You did everything possible to make us Happy Campers as we left your premises. Unfortunately to date, we have had other commitments and have not taken it for a trip yet but will do so soon. I tell everyone it makes a very nice ornament in our driveway!! We will recommend Mike Rosman RV sales to anyone we know that is looking for a recreational vehicle.

    Sincerely


    Adele Seibert

  • Hi Phil:
    Have made trips to the ranch at Princeton; Harrison Hot Springs; Salt Spring Island; Banff and Waterton Lakes; Creston and Penticton. Now I am in Palm Springs for six weeks; then off to Arizona and New Mexico. Will be here until the end of March. I left two weeks ago to get out of that rainy Vancouver weather.
    I love the Bigfoot Camper that you sold me and you are right it looks good on my black Chev truck.
    It's doing what you said it would and even more.
    Stopped at Camper World in Oregon and even replaced the fridge vent cap without falling off the roof. Had hit a tree branch along the way. Mark has been so patient and helpful over the phone to get me up and running. Many many thanks. Your team is awesome. Was outside cleaning this week and it looks brand spanking new. I am really getting the hang of this.
    I am really happy with this unit and I again thank you for your help. Still haven't taken it off the truck though. Hope you have a good winter and get some holidays for yourself.
    Once again, thanks to all of the staff at Mike Rosman RV.

    Regards


    Brian MacDonald

  • To Everyone at Mike Rosman RV
    Thank you so much for your terrific customer service. You and your team went above and beyond for us. We love our Brookstone 5th Wheel!

    Keep up the exceptional work...

    Regards


    Mike & Jody North

  • I'M SORRY THAT I TOOK SO LONG TO GIVE MY TESTIMONIAL IN REGUARD'S TO MY THOUGHT'S OF THE EXCELLENT SERVICE AND CONCIDERATION T RECEIVED FROM YOUR STAFF,MOST IMPORTENTLY FROM THE SALES CONSULTANT WHO PUT HIMSELF 100% IN SHOWING ME THE VARIOUS RV UNIT'S ON YOUR LOT. { TIM HOOPER'S } SOCIAL PLEASENT ATTITUDE ,PUT'S A PERSON AT EASE AND INTRODUCED ME TO THE OTHER PEOPLE INVOLVED IN CONDITIONING THE TRAILER AND EXPLAINING TO ME THE OPERATIONAL FEATURES, AND THEY ALL DID AN EXCEPTIONAL JOB, I WOULD NOT HESITATE TO PURCHAS ANOTHER UNIT FROM MIKE ROSMAN RV.

    RESPECTFULLY YOUR'S


    Walt Steele

  • Len and I (Holly) would like to let you know how much we appreciated how well we were treated and the great customer service we had when we purchased our 2011 Coachmen Catalina.

    We had a older camper for the last few years and when we wandered onto the lot that day, we were only “browsing” and looking at different floor plans. John was down to earth, friendly and easily explained all the features and service then introduced us to Gary who went over all the warranty and pricing.

    That convinced us that we wanted to buy from Rosman RV. No question was too small to have answered and we felt very comfortable.

    When we picked up the trailer, everything was ready for us and every little detail from truck weights to insurance was covered. Angela went over everything in the trailer with us... and yes, I know the proper way to put out an awning now!

    We would definitely recommend Rosman RV.



    Len and Holly Brunner, Falkland, BC

  • We want to thank the staff, Tim, Adam, Angela and Mark, for the outstanding service provided to us when we brought in our Chaparral Lite 5th wheel this summer.

    After six weeks in the 5th wheel in Alberta,Utah,and Nevada we are happy to say Thank You!

    Sincerely,


    Heather Burles and Gerd Sandrock, Chilliwack BC

  • We would just like to thank Mike and his staff for the great experience we had at your dealership.

    Mike went beyond our expectations with his service. We can't express how much he made us feel important ,and we were so impressed with his kindness and concern for his customers.

    We recommend the dealership to everyone.

    This is our 4th RV purchased from Mike Rosman RV and it won't be the last!

    Sincerely,


    Alex and Doreen Cameron, Revelstoke BC

  • We bought our Arctic Fox Camper from Jacquelyn at Mike Rosman R.V. and we can't describe how happy we are with the camper and the dedicated service we receive from them. We had the opportunity to see and tour the factory in LaGrande, Oregon and the reception there was the same.

    Being snowmobilers and with winter camping, we have put our camper through the All Season Test and feel the unit came through with "Five Stars". The staff at Mike Rosman R.V. definitely go beyond good service and make you feel like part of the family.
    Thank you Jacquelyn!



    From~ The van Tongerens'

  • To all the Mike Rosman RV service crew,

    Thanks for your thoughtfulness, your integrity, your caring and your professional pride. And mostly to Mike himself, who sets the example.

    You Mike are few and far between.

    With our thanks,


    Elinor Turrill and Jean Latval

  • We have purchased several RV's from Mike Rosman RV because we have always been treated well and we keep coming back.



    Wally and Marion Parker

  • This has to be the best place to buy and service your recreational vehicle whether a motorhome, 5th wheel or trailer. We have purchased several RV’s over the past 18 years and all from Mike Rosman RV Sales. We have also dealt with other dealers but Mike Rosman RV Sales offers the best service we have ever had. Not only do they service your RV but if they need to do repairs they stand by them. We have had alterations done to our various RVs we had in the past and all were done to our complete satisfaction. When Mike Rosman RV Sales started to deal with Arctic Fox from LaGrande, Oregon we started purchasing their products. The best move we ever made. And the last RV we purchased was a 2006 27.5 ft. Arctic Fox and there wasn’t one thing we wanted changed or altered in any way and it had cupboards everywhere which is what we always wanted in the past. If in the future we decide to change our RV we will certainly head out to Mike Rosmans RV Sales where their friendly staff go out of their way to make sure we are happy with our next purchase.



    Doug & Betty Christie
    Vernon, BC

Rated 4.6 / 5
overall by our customers

Our ratings are completed by DealerXchange and tabulate based on Experience, Quality and Price.

Experience: 4.7/5

Quality: 4.7/5

Price: 4.3/5

 

 100% of all completed surveys state that our customers would recommend
Mike Rosman RV to their friends.


 Scroll through our Results below

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "It was a total pleasure dealing with Jeff and his sales team. We have already recommended this dealership to people that we know who are in the market for an RV."

    Rick and Margaret

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

     

    Kevin

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

    "Great trailer that exceeds our expectations!"

    Brian and Jeannie

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

     

    Mike and Rose

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "Eli was knowledgeable, not pushy and was there to answer all our questions about the trailer and trading in our trailer from Alberta. Torrey, the technician who gave us the final walk-through was excellent and also very knowledgeable. Everyone we dealt with at the dealership was more than helpful and seemed trustworthy which made our purchase more enjoyable."

    Bob and Dianne

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "Treated well didn't like fact I had to take insurance to get better deal on financing"

    Richard

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

    "Throughout the process of purchasing our third trailer from Rosman RV, a 2018 Freedom Express 320BHDSLE, we were so appreciative of the professional, courteous attention to detail and customer service. Mike Making made the whole process go smoothly and we were thoroughly impressed with the service we received from the sales team, the finance team and the service team. This level of customer service is what makes Rosman RV stand out from their competitors. We recommend anyone considering an rv trailer purchase to head on down to Rosman RV."

    Eric and Kelly

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

    "Always just the best dealership. This is the third RV we have purchased from them"

    Mike and Heather

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

     

    John

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

    "Very thorough walk thru when it was time to pick up the trailer. Everyone was really friendly, helpful & knowledgeable. I would definitely recommend purchasing a trailer here."

    Elayna

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "This has been one the best long distance purchases I've experienced. The staff is very friendly, courteous and professional. I would gladly refer anyone to this team of RV professionals. I honestly believe that some of the bigger RV centers on the lower mainland, Vancouver and on Vancouver Island could certainly learn a thing or two from these guys."

    Denis

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

    "We were very happy with the service we received when we purchased a trailer here. We made the purchase through John who was knowledgeable and spent a lot of time answering our many questions. We took quite some time to make a decision and he was very patient. We never felt pressured which we really appreciated. When we went to actually pick up the unit the entire staff was helpful. Adam the technician took a great deal of time to be sure we were familiar with the trailer. Selena, in the business office was very clear in explaining all of our options surrounding financing and warranty. Overall it was a very good experience. Thank you."

    Mario and Vickie

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "Just wanted to say thanks to Eli, Mike and Selena. Great experience at Mike Rosman RV. We are enjoying our new RV."

    Doug and Carrie

  • Experience: 5 | Quality: 5 | Price: 3
    Would you Recommend Us: Yes

     

    Doug

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "Every staff member at this dealership was very professional, helpful and genuinely friendly. A special thanks to Eli, for his knowledge of the SylvanSport camper."

    Garth and Sharon

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

    "Always happy with Rosman’s RV after 3 trailer purchases from them."

    Bob and Dianne

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

     

    Darryl and Brenda

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

     

    Chris

  • Experience: 5 | Quality: 5 | Price: 3
    Would you Recommend Us: Yes

    "Special thanks to Mike (sales) and Torrey (tech) for making our purchase a positive experience."

    Lou and Pam

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

    "Friendly and helpfull. Mike Making, sales great to deal with."

    Allan and Claire

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

     

    Wayne and Terra

  • Experience: 5 | Quality: 4 | Price: 5
    Would you Recommend Us: Yes

    "Pricing was excellent. Purchase went smoothly. I am from out of town with a five hour drive to get home, so I was in a bit of a hurry and was quite impressed with how everything was arranged to get things done and get me on the road. The trailer was checked over and weight distribution hitch installed as I completed the financial end and insurance. The staff were all extremely helpful and friendly."

    Verne

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

    "Purchase was great. Never once felt pressured to make a decision. Only disappointment came with the protection package. Was not able to take the paint protection only, which was all I really wanted!, yet had to take and pay for the other two items. Over all very happy with overall experience."

    Peter and Carol

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

    "They accommodated us very well, as we are from out of town. We had a great experience dealing with them, Would happily recommend them."

    Rick and Carolyn

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "We found the staff very friendly , knowledgable and professional. We had a very enjoyable experience and would definitely recommend your dealership to friends and family . Thanks so much for all your expertise Mike Sincerely Robert and Jane Smith"

    Robert and Jane

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

     

    Joe and Cindy

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "Excellent salesmen, very patient, informative walk around, finance lady awesome to deal with. This customer is a happy camper!"

    Jessica

  • Experience: 4 | Quality: 4 | Price: 4
    Would you Recommend Us: Yes

    "Very courteous and helpful staff. Extra work required on vehicle prior to taking delivery of the trailer . This was expedited in a very professional and timely manner."

    Bruce and Mary

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "Awesome team at Rosman rv. Very happy with our new purchase. Thank you"

    Sandi and Keith

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

     

    Mike and Kim

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "Jeff was great to deal with , went above and beyond for me . Made me feel like his only customer that day . I will never shop anywhere else for my RV needs . Thanks for the a great experience"

    Darcy

  • Experience: 4 | Quality: 4 | Price: 4
    Would you Recommend Us: Yes

    "Good group of people to deal with. Sales, finance and service were all great. The 'show and tell' process with the service tech was excellent. We are looking forward to the first adventure with our new rig."

    Andy and Danielle

  • Experience: 5 | Quality: 4 | Price: 4
    Would you Recommend Us: Yes

     

    Morris and Sandra

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "We did our research and decided Wolf Pup was big enough for the 2 of us. The walk around queen bed Was the main features we were looking for. The service we received was above and beyond, Thank you for your entire service, Keith & Maggie. April 10, 2018"

    Keith

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "Jacquelyn, Jeff and all the staff that we dealt with were fantastic! Jeff was very knowledgeable and made the whole buying process very enjoyable. We are very happy to officially be apart of the Roseman RV "family" :) We are excited to get out an explore our beautiful province in our new trailer."

    Jessica and Kirby

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "The service you receive is top notch from every department! It was an absolute please to deal with this company! They are very knowledgeable and helpful! I know the rating is five star.. we give them 10!"

    Sonya and Greg

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "Eli was very pleasant to work with and helped us find what we wanted at a price that worked for us."

    Ray

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

    "We have a good experience with the team and when we came to purchase our new travel trailer. They were very professional and didn't come at us with a bunch of extra costs at the end."

    Tim

  • Experience: 5 | Quality: 5 | Price: 3
    Would you Recommend Us: Yes

     

    Robert and Jobina

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

    "We were very happy with the service we received. Jeff was great to work with and kept us in the loop while waiting for our trailer. Jeff was easy to reach and answered all our calls to him. Some minor changes were taken care of promptly. Nothing seemed to be too much trouble. Adam did a great job of the walk-through explaining everything thoroughly and answering any of our questions. Adam also advised us to some other options that we could add on which we agreed to and they were also done very promptly. Based on our dealings with this company, we would give them a 5 star rating. Great job to all the staff!"

    Sandy and Willi

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "Mike Makin and the Rosman Team made the decision to go with them easy. We live on Vancouver Island and purchasing our new Bigfoot Trailer in early February meant bringing the unit home from Vernon in winter conditions, a major commitment on our part and not having previously dealt with Rosman RV there were a lot of unknowns. I will just say, "It was worth the trip and I would do it again in a heartbeat!". Mike had the purchase completely organized for my arrival and the service team made sure my truck was setup perfectly to pull the trailer home (through heavy icing and snow on the Coquihalla). It went so smoothly that I was able to leave Vancouver Island on the 5:15 am Ferry, travel to Vernon, complete the purchase and orientation, travel back through a snow storm and catch the 10:45 pm ferry home pulling the trailer. The orientation on my unit by the service staff was very thorough, not rushed at all (approx 2 hours) and second to none. A couple of minor items have come up since I brought the trailer home and again the staff at Rosman and Bigfoot have immediately dealt with them. All I can say is "Buy From These People" , if your experience is even remotely close to mine you won't regret it. Thank you Rosman RV!"

    Stephen

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "Being a never ever truck camper owner, Mike had me sold over the phone just in his knowledge and honesty. I had no idea what my limitations were, or what options I had for my truck. He was very clear and up front about what would work and what would not. We knew we wanted to go with a higher end product after our previous experience with our tow behind trailer. The price was fantastic. We were a little upset with the pressure to go with a financing program and especially pressured into purchasing an extended warranty. We accepted an apology after 3 "no thank you's". The installation crew was great. Nice to know our custom roof racks were professionally installed. The box plug looks great. We were on the road in a timely manner. We managed to enjoy opening day at Silver star mountain and will be back for a few more trips this winter. Thanks again Mike for your expertise. John and Tracy Fromager"

    John and Tracy

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

     

    Glenn and Sheila

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

     

    Nino and Marilyn

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

     

    rosine and Christian

  • Experience: 4 | Quality: 4 | Price: 4
    Would you Recommend Us: Yes

    "prompt attention from both the salesman and the manager who assessed our trade. Obvious interest in obtaining and retaining our RV business. Salesman , John< was extremly helpfull, made us feel comfortable and we would recommend him to anyone interested in purchasing or getting information about a RV."

    Don and Juanita

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

    "I was in the market for a used travel trailer and a mobile RV technician put me onto the Artic Fox made by Northwood in Oregon. I found 6 Artic Fox trailers used in B. C. on Kijiji and replied to all of them and only Mike Making from Rosman RV got in touch with me the following day.. He told me the trailer was in real good shape in which it was and that it was still available. I drove to Vernon a couple days later and Mike showed me the trailer. With some dealing with Mike and his Manager we came up with a deal a few hours later... The real service from this dealership started after I signed the deal. The service department is without a doubt the best service department I have dealt with for a RV. I have had RVs for the last 25 years and seen many shops that wouldn.t care about your concerns. And every time you leave Mike Rosman RV with you RV they follow up by a phone call or two within the next couple days. If I could have given 10 starts for customer service and quality of work I would have. I gave 4 stars for pricing because the price was a little higher than I originally budgeted for. Keep up the great work Mike Rosman and Staff."

    Don

  • Experience: 5 | Quality: 5 | Price: 4
    Would you Recommend Us: Yes

    "I was in the market for a used travel trailer and a mobile RV technician put me onto the Artic Fox made by Northwood in Oregon. I found 6 Artic Fox trailers used in B. C. on Kijiji and replied to all of them and only Mike Making from Rosman RV got in touch with me the following day.. He told me the trailer was in real good shape in which it was and that it was still available. I drove to Vernon a couple days later and Mike showed me the trailer. With some dealing with Mike and his Manager we came up with a deal a few hours later... The real service from this dealership started after I signed the deal. The service department is without a doubt the best service department I have dealt with for a RV. I have had RVs for the last 25 years and seen many shops that wouldn.t care about your concerns. And every time you leave Mike Rosman RV with you RV they follow up by a phone call or two within the next couple days. If I could have given 10 starts for customer service and quality of work I would have. I gave 4 stars for pricing because the price was a little higher than I originally budgeted for. Keep up the great work Mike Rosman and Staff."

    Don

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

    "The moment we walked in we felt very comfortable thanks to John, our salesperson. They sell Westland truck campers that are Canadian made which is important to us. We have looked at other brands and felt that the Travelaire camper fit the bill for us. Their selection of 1/2 ton campers was the best we had encountered. We chose our model feeling confident we made the right choice based on the floorplans we have seen. Their pricing was very competitive. The financing was simple with many options available thanks to the knowledge of Gary, the finance officer. When we picked up the camper the service shop staff went out of their way to help us. We had a cap on the truck that had to be tranferred to a trailer for the return journey to Winnipeg. We highly recommend Mike Rosman RV as we have no second thoughts of our purchase or where we bought it from. Our next RV will mean a trip back to Vernon ."

    Blake and Karen

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

     

    Steve

  • Experience: 4 | Quality: 4 | Price: 3
    Would you Recommend Us: Yes

    "The sales rep Jeff Rosman was quite helpful and knowlegable about the products and very good to deal with. I have dealt there before and returned because of the service I received after a purchase."

    Murray and Linda

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

     

    Skip/Carol

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

     

    Skip and Carol

  • Experience: 5 | Quality: 5 | Price: 5
    Would you Recommend Us: Yes

     

    Jaime and Lat

  • Experience: 3 | Quality: 2 | Price:
    Would you Recommend Us: Yes

    "I believe that my star pts would have been higher if we had not had to wait over an hr for a hitch to be installed before we could leave. Had a long day ahead of us as was expected but was made a lot longer because of this. The young man that did the walk through with us was wonderful but might I suggest that when the person doing the walk through wash their hands before doing so especially since our walls are a lighter colour. Thankyou Janice"

    Floyd and Janice

  • Experience: 1 | Quality: 5 | Price:
    Would you Recommend Us: Yes

    "We really haven't had a chance to use it but will be soon."

    Norm and Elaine

  • Experience: 5 | Quality: 5 | Price:
    Would you Recommend Us: Yes

    "sales experience was excellent.thanks very much for the quality employees.thanks Jeff."

    Steve

  • Experience: 4 | Quality: 5 | Price:
    Would you Recommend Us: Yes

    "Quality: first trip out, shower head leaked like a sieve. 2-110v plug in on island counter did not work. Interior finishing in my opinion is low grade and not well finished. Nail/staple holes are very noticeable. Experience: overall pretty good. Mike Making was very accommodating and willing to work out a deal that suited both of us, which he did. The only down side was the time it took to go back and forth for management to approve the "numbers" or not. That's the only reason I didn't give you a "5 star" rating. Your service department done an excellent job on repairing the above noted items on short notice. A 5 star to Theron, Kari, all the service staff!! Thank you."

    Lary and Sheila

  • Experience: 5 | Quality: 5 | Price:
    Would you Recommend Us: Yes

    "Glad we bought a trailer from your dealership.. we felt we made a good purchase from a good dealership. Thanks again."

    Mike and Rebecca

  • Experience: 5 | Quality: 5 | Price:
    Would you Recommend Us: Yes

    "Fast, friendly and just right"

    Tomasz

  • Experience: 5 | Quality: 5 | Price:
    Would you Recommend Us: Yes

    "Mike was very helpful and knowledgeable about the units and helped greatly in helping us choose the right model. I would highly recommend sending any one to Gary in your finance department he put a great deal together for use."

    Bruce and Dianne

  • Experience: 5 | Quality: 5 | Price:
    Would you Recommend Us: Yes

     

    Ross and Rosemary

  • Experience: 5 | Quality: 5 | Price:
    Would you Recommend Us: Yes

    "All good thanks"

    Bill and Heather

  • Experience: 5 | Quality: 5 | Price:
    Would you Recommend Us: Yes

    "Great customer service."

    Rick

  • Experience: 4 | Quality: 4 | Price:
    Would you Recommend Us: Yes

     

    Verne and Diana

  • Experience: 5 | Quality: 5 | Price:
    Would you Recommend Us: Yes

    "Excellent service great to deal with thank you"

    Jebb and Stacy

  • Experience: 4 | Quality: 4 | Price:
    Would you Recommend Us: Yes

     

    Bill

  • Experience: 4 | Quality: 4 | Price:
    Would you Recommend Us: Yes

    "We highly recommend Rosman rv for the quality of product they deliver. They do not let any RV leave the lot unless its been fully gone over and everything is functioning as it should. John and Jeff were great to deal with and felt no pressure at all. Graham in service was thorough when showing us the unit and very pleasant when asked questions. We will be back when ready to upgrade as they stand behind what they sell. Overall great experience. Gord and Jan Setka 2004 Wilderness Advantage"

    Gordon

  • Experience: 4 | Quality: 4 | Price:
    Would you Recommend Us: Yes

     

    Peter and Wendy

  • Experience: 5 | Quality: 5 | Price:
    Would you Recommend Us: Yes

     

    Richard and June

  • Experience: 3 | Quality: 2 | Price:
    Would you Recommend Us: Yes

    "I am disappointed with the quality of workmanship on the Nash. I started taking pictures of issues the first night in the dark when I got home, but had to quit as it was going to be never ending. Some of the pictures include brake wires rubbed through the insulation, was going to cut the wire. Both sides at the front bottom had interior construction showing, exposed to any road rain from the truck. The bathroom shower liner is coming off at the top, water / moisture will get down between it and the wall. When the wiring for the solar panel controller was put in, the insulation was pulled out of the wall in order to get it in. In a supposed '4 Season Certified' trailer. That was what I saw the first night. As I mentioned, my second son works at Big Foot. Two minutes after entering the trailer and looking around, he made the comment that if he did a job like that, he'd get fired. When I look in the bathroom skylight from the top, I can see that the roof insulation is not put in properly. When there is so many issues that are easy to see; what is the construction like where I can't see?"

    Tom

  • Experience: 4 | Quality: 5 | Price:
    Would you Recommend Us: Yes

    "We were treated extremely well by everyone, and greatly appreciate the effort made to see to our needs. However, when it came to signing our final loan documents with Gary Clark, the FO, I was most disappointed in him as he 'forgot' that he had phoned and quoted a lower interest rate (by 1% !) than he originally had set. I had to query him about this as he brought up the original quote and document on his computer. My husband had taken the message, and I was lucky he had remembered it as he has dementia. I try not to be cynical, but experience has taught me otherwise. So this and this alone colours my impression of our experience at this business."

    Cheryl and Andrew